June 21, 2024

How To Fix ERR_Internet_Disconnected Error

ERR internet disconnected or err_internet_disconnected means that the user’s internet connection is gone or lost for some kind of reasons. This type or error mostly happens in Google chrome’s web browsers and Mozilla firefox browsers both on computers desktops and tablets or mobile phones. Most of the time it is worth nothing despite the fact which is the most ordinary mistake in these web browsers, it is by no means connected to the web browsers and there can be so many different reasons for such appearances. So the user will have to use various different methods to erase it.


Try to use the fixes given below:

1. Always check your internet connection

The err_internet_disconnected error suggests that the PC is disconnected from the current network. So first of all what you need to do is, check the current status of your internet router and computer.

1) The users have to check the connection logo whether it has disappeared, please recall that the active connection looks like that and the disconnected.

2) And the users need to check the wires personally, whether about their integrity, or insert and pull out them back into the electric wall sockets.

check your internet connection

3) If there are other PCs, mobiles or tablets, you will need to examine or check whether everything is perfect with it or not and if those lights which were still on before that are on then make sure that the issue may be from the service provider’s side.

4) Then you have to turn off the power button of the router and then wait for some time and restart it again. Most of the time it happens like there is no power button in such case you can disconnect the cable from it and connect it again.

5) After that switch on the port again and wait for some time to initialize the basic equipment and try to check again the device’s internet connection.

If still the error persists you can move on to the next fix.

2. Must check your internet provider problems

The most important reason for the lack of communication may be the service provider, for example it may be cable break, a technical equipment failure error, etc. or else may be not paid on the internet connection?

check your internet provider problems

For such issues what can be done?

1) You can call the service provider and verify whether they have everything in a proper order or not.

2) Then you can explain your problem by saying that everything is fine from your side, most of the cases the service provider reboots the service equipment’s on its side and this gives rise to the errors like err_internet_disconnected.

3) For the next time you can contact your friends who also use the services from this provider and ask them about the problems.

4) After that move on to your internet router settings and check whether it is connected or not.

3. Users have to disable the firewall settings

Yes it is not recommended that disabling your firewall will help you resolve the error. Since it is very necessary to ensure the security of your device. And we must do this to exclude this type of error. In most of the cases, it can block the internet connections or some protocols, and that leads to the inability to start or open the websites and causes the error.

1 First of all go to the control panel option.

2 Then find the windows firewall option from it.

have to disable the firewall settings

3 Then you have to choose turn windows firewall on or off option.

4 And make sure you mark all points and disable the windows firewall option.

5 At last quit all the windows and then check whether your system is connected to the internet or not.

4. Check your LAN settings options

Next, the most important reason may be the automatic modification in the LAN settings option. It would be the best way if the user moves on to the properties and then you can go and visit through the control panel and they will show you the ultimate way. You can simultaneously press the R key and enter the key from the keyboard.

Read More: What Is The Process For Digital TV Tuner Device Registration Application

5. Try to reset TCP / IP and then clear DNS records

The initialization of the TCP / IP protocol also helped you with some of the other network issues. All you need to do is:

1 First of all the user needs to run the command line via administrator account. To do this enter the command line in the search box and press enter key from your keyboard. At next right click on the command line option and choose run as administrator option.

TCP / IP and then clear DNS records

2 Then enter the command given below one by one and press enter key from your keyboard after each and every command.

Ipconfig / flushdns

Ipconfig / renew

Netsh int ip set dns

Netsh winsock reset



  • ERR_INTERNET_DISCONNECTED is a common error message in web browsers like Google Chrome. It indicates that the web page you’re trying to access cannot load due to a lack of an active internet connection.

2. Why Am I Seeing ERR_INTERNET_DISCONNECTED When My Internet Connection Is Active?

  • Sometimes, the error can occur even when you have an active internet connection. This could be due to temporary network issues, DNS problems, or issues with the browser itself. Try refreshing the page and checking your connection.


  • To troubleshoot this error, you can:
  • Check your physical internet connection and ensure your Wi-Fi or Ethernet is active.
  • Restart your modem or router to resolve network issues.
  • Clear your browser cache and cookies to fix potential browser-related problems.
  • Check for DNS issues by switching to a different DNS server.
  • Restart your computer if the problem persists.

4. Is ERR_INTERNET_DISCONNECTED Specific to Google Chrome?

  • ERR_INTERNET_DISCONNECTED is most commonly associated with Google Chrome, but similar errors can occur in other web browsers like Mozilla Firefox and Microsoft Edge. The troubleshooting steps are similar for these browsers.

5. Why Does ERR_INTERNET_DISCONNECTED Sometimes Occur on Mobile Devices?

  • This error can occur on mobile devices when they are connected to the internet but face issues with network stability. It can also occur when there are issues with the mobile browser. Troubleshoot by checking your internet connection and clearing the browser cache.

If you encounter ERR_INTERNET_DISCONNECTED, it’s usually a temporary issue related to your internet connection or browser settings. By following the troubleshooting steps mentioned, you can often resolve the problem and regain access to the web.

In conclusion

ERR_INTERNET_DISCONNECTED is a frustrating error that can interrupt your web browsing experience. While it’s often a straightforward issue related to a temporary loss of internet connectivity or browser-related problems, it can still be disruptive.

Pratap Patil

Hi, I'm Pratap Patil and I am a Tech Blogger from India. I like to post about technology and product reviews to the readers of my blog. Apart from blogging love to travel and capturing random faces on street.

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